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About the Village of Indian Head Park

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1. Where is Indian Head Park located?

Indian Head Park is located in Cook County, a suburban area west of downtown Chicago. The Village is south of Western Springs, west of Countryside and northeast of Burr Ridge. It is slightly northeast of Interstate 294 and north of Interstate 55.

2. What is the current population of Indian Head Park?

As of the 2010 census, the Village of Indian Head Park has approximately 3,800 residents.

3. How do I obtain statistics about the Village of Indian Head Park?

For demographic statistics from the 2010 U.S. Census please see the 2010 Demographic Statistics

4. How is the Village Of Indian Head Park best described?

Indian Head Park is a charming area that is committed to community, forestry, and love of nature. The Village is characterized by rolling terrain with scores of mature trees in a park-like setting. Deer and other wildlife roam the area. Over the years, officials and residents of the Village of Indian Head Park have continued to maintain a strong focus on the Native American tradition of respect and preservation of the environment. Indian Head Park is a Tree City USA, committed to the planting and preservation of trees.

5. When did Indian Head Park become a Village, and what is the history behind its name?

Named after the Indian Head Golf Course that existed prior to the Village’s development, Indian Head Park was officially incorporated on August 4, 1959. The Village has a rich and interesting history dating back to the time of the Native American tribe, the Potowatomie. A more complete history of the Village can be found on the website. Village History page.

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Department - Water & Sewer

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1. Which municipality provides water and sewer services in my area?

The Village and Indian Head Park provides water and sewer services to the majority of residents in town. Residents in the northern and eastern parts of town may have their service supplied by La Grange Highlands Sanitary District. If you live in these areas please call the La Grange Highlands Sanitary District at 708-246-5657 to confirm.

2. Whom should I call if I encounter a water or sewer emergency?

Residents whose water and sewer service is provided by the La Grange Highlands Sanitary District should call 708-246-5657. Residents whose water and sewer service is provided by the Village of Indian Head Park and who experience an emergency water or sewer problem during the normal business hours of 8 a.m. to 4:00 p.m., Monday through Friday, should Village Hall at 708-246-3080 and we will disptach the Public Works and Water Departments. Residents who experience an issue during non-business hours should call the non-emergency Police Department number, which is 708-246-4534, and if is an emergency, please call 9-1-1.

Drainage & Sewer Complaint Form

3. Can I pay my water/sewer bills online?

Please visit our Online Payment webpage.

4. Does Indian Head Park make a water quality report available? Where can I obtain a copy?

The Village of Indian Head Park makes a water quality report publicly available each year. The Consumer Confidence Report provides information about the quality of drinking water provided to our residents. Call 708-246-3080, and we can email you the most recent edition.

Consumer Confidence Report.

5. Does the Village have any restrictions with regard to outdoor watering during spring and summer months?

To preserve the water supply for the village of Indian Head Park, outdoor watering restrictions are in effect from Noon to 6 p.m. from May 15 through September 15. Residents may use garden hoses to water their plants, but no sprinklers may be used during this restricted period.

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Department - Building & Zoning

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1. Does the Village have a Building and Zoning staff?

Building and zoning matters are handled by the office personnel of the Village of Indian Head Park Building and Zoning Department, and are overseen by members of the Board of Trustees. In addition, the Village contracts with a consulting firm whose staff performs inspections, reviews plans, issues reports, and provides advice and direction on building and zoning matters. The Building and Zoning staff may be reached by calling 708-246-3080 ext. 101 or by visiting the Village Administration Office.

2. How do I apply for a building permit, and is there a fee for a permit?

You can apply for a building permit by filling out the Building Permit Application, which can be found in the Forms and Permits section.  For more information regarding fees and necessary documentation please contact the building department by calling 708-246-3080 x.101 or by emailing LBujak@indianheadpark-il.gov.

Building & Zoning webpage.

3. What is the review process regarding plans for a building project?

For more information please visit our Building and Zoning webpage.

4. How can my building contractor and/or subcontractors obtain a license from the Village?

Building contractors and subcontractors may obtain a contractor’s business license by submitting a Contractor's License Application form with a current certificate of liability insurance with the Village of Indian Head Park as the holder, along with payment. Electrical and Roofing contractors will need to also submit a copy of their professional license. Please note that plumbing contractors are NOT required by the Village to obtain a Contractor's License.

5. Where can I obtain information on zoning procedures, and how can I obtain a variance if I need one for my construction project?

Please visit our Building and Zoning webpage.

6. I’ve heard about J.U.L.I.E. and know that it has something to do with utilities. Where can I find more information about J.U.L.I.E.?

J.U.L.I.E. is the Joint Utility Locating Information for Excavators service. J.U.L.I.E. must be contacted so that all underground utilities in a construction area can be located and marked. This is required for construction and landscaping projects. Turnaround time after contacting J.U.L.I.E. is approximately 48 hours, but can take longer. Information on contacting J.U.L.I.E. and other important information can be found on the Building & Zoning webpage.

7. Does the Village have a Resale Inspection requirement?

The Village of Indian Head Park no longer requires resale inspections or transfer stamps.

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Department - Finance

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1. What are the Finance Department hours?

The Finance Department hours are 9:00AM to 4:00PM, Monday through Friday.

2. What does the term FISCAL YEAR mean?

Like many other governmental entities, Indian Head Park operates on an annual financial schedule, also known as "The Fiscal Year". The Fiscal Year for the Village of Indian Head Park begins May 1st and ends the following April 30th.

3. How does the Village Audit process work?

The Village is audited by an independent external auditing firm each year. Illinois Statute requires the Village of Indian Head Park to have an audit of the general financial statements performed by an independent Certified Public Accountant (CPA). The annual audited financial statements are available for public review online, or a hard-copy is always available for review at the Village Hall.

4. What is the difference between the Village Finance Manager and the Village Treasurer?

The Finance Manager is an employee of the Village, while the Village Treasurer is an elected position, that serves on the Village Board for a three year term, and must be a resident of Indian Head Park.

5. What is the Annual Budget?

Every year, the Village President and Board of Trustees review and approve the Village's Annual Budget. The Village Administrator and Finance Manager are instrumental in the compilation of the Budget, which establishes management's fiscal plan for the year and controls departmental outlays, fund expenditures, and capital purchases throughout the year. Copies of the Annual Budget can be obtained online, in person at the Village Hall, or requested by email from admin@indianheadpark-il.gov

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Department - Police

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1. Where is the Village’s Police Department located?

The Police Department is located in the Acacia Subdivision, at 201 Acacia Drive, which is just north of Joliet Road and east of Wolf Road.

2. How many police officers does the Village have?

The Police Department is staffed by a Chief of Police, a Deputy Chief, seven full-time Patrol Officers, and eleven part-time officers. The department’s staff also includes one full-time Records Clerk.

3. What are the department’s hours of operation, and how can I contact department personnel?

The police station is manned for walk-in service during the business hours of 7:00 a.m. to 3:00 p.m. Monday through Friday. For emergencies, residents should call 911. For non-emergencies, call 708-246-4534. During non-business hours, residents can use a phone located in the Police Department vestibule to connect with Dispatch for assistance from the police.

4. How are dispatch services handled for residents of Indian Head Park?

All calls to 911 in Indian Head Park are answered by professional dispatchers who are managed and administered by the Cook County Sheriff’s E-911 Dispatch Center. 

5. Does the Village participate in a Emergency Notification System?

The Village of Indian Head Park does use the Smart911 Emergency Notification System to notify residents of an emergency situation. Smart911 enables the Village to provide mass notifications quickly and easily. Sign up for Smart911 here.

6. Does the Police Department handle enforcement of village codes that affect the quality of life in Indian Head Park?

Although the Police Department is primarily responsible for handling violations of village codes governing exterior areas of homes and businesses, they will respond to resident reports of perceived code violations. Residents must contact the Village at the non-emergency number at 708-246-4534 concerning perceived code violations. The police will then do an inspection and take appropriate action to correct the situation. Examples of items that are in violation of Village codes include: burning of wood, leaves, or refuse in backyards; debris/junk, such as old vehicle parts, furniture, and uncut grass/weeds left on the property; clear building defects, such as damaged, hanging gutters or damaged garage doors; garbage bags or debris thrown into the street on refuse pick-up days, commercial vehicles parked on driveways or vehicles parked on the street overnight.

7. If a solicitor comes to my door what should I do?

If you choose to answer the door, the first thing you should request is the solicitor’s permit. Companies and individuals going door to door are required to complete an application for a solicitor’s permit. If the solicitor can’t show you the permit you can let him/her know that the Village requires a permit. You can then contact the non-emergency Police Department at 708-246-4534 to alert the Village to the situation. You can obtain a No Solicitation decal for your door from the Village Police Department.

8. Does the Village allow refuse and/or dead branches and other yard waste to be burned in residential areas?

No person, firm or corporation is allowed to burn any rubbish, garbage, trash or organic refuse such as tree branches or yard waste anywhere in the village of Indian Head Park. 

burning restrictions page.

9. Will the Police Department provide vacation watch services?

Residents who are going on vacation may request the police to perform a vacation watch by clicking here.

10. Can cars be parked on the village streets at night?

Except for special circumstances, parking on all Village streets is prohibited between 2 a.m. and 6 a.m. Overnight Parking requests can be made by clicking here.

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Department - Public Works

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1. What services does the Public Works Department provide?

The Public Works Department provides village residents with information on and services related to burning restrictions, forestry issues and concerns, the West Nile Virus, hazardous waste disposal, snow removal, winter safety, a SaveOnEnergy marketplace and roadway jurisdiction.

2. Where is the department located, and what are its hours of operation?

The Public Works Department is located at 11308 West 70th Place. The department’s hours of operation are generally Monday through Friday from 8 am to 4:30 pm. Because of the nature of their work, Public Works staff members are often out of the office working in various locations in the village. Therefore, residents should call 708-246-4534 before arriving at the department’s office to ensure staff will be present. The main phone number for the department is 708-246-1233.

3. Where can I find information about ComEd Outages and how to report them?

Please visit our gas & electric programs page.

4. I’ve heard about J.U.L.I.E. and know that it has something to do with utilities. Where can I find more information about J.U.L.I.E.?

J.U.L.I.E. is the Joint Utility Locating Information for Excavators service. J.U.L.I.E. must be contacted so that all underground utilities in a construction or landscaping area can be located and marked. For more information please visit our building & zoning page.

5. Does the village allow refuse and/or dead branches and other yard waste to be burned in residential areas?

No person, firm or corporation is allowed to burn any rubbish, garbage, trash or organic refuse such as tree branches or yard waste anywhere in the village of Indian Head Park. More information on burning restrictions can be found on the burning restrictions page.

6. Where can I obtain information on household hazardous waste disposal and electronic recycling?

Information on what is considered to be hazardous waste and how and where to dispose of it can be found on the refuse and recycling page.

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For Our Residents

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1. Where is the Village Administration office (also known as Village Hall) located?

The Village Administration office is located within the Acacia Subdivision at 201 Acacia Drive, just north of Joliet Road and east of Wolf Road.

2. How do I sign up for the Village’s newsletter and information updates?

Residents and businesses in the Village of Indian Head Park will receive their Smoke Signals newsletter four times a year and no sign up is required. Use the Stay Informed Alert Center on the website to sign up for automatic notification via email and/or text message on topics of interest. village communications page.

3. Does my contractor need a Contractor's license?

The Village of Indian Head Park issues Contractor Licenses to ensure that only properly licensed and insured contractors operate in the Village. The licensing process helps to keep the Village and its residents safe. Any individual or company that wishes to do business within the Village must first complete and submit a Contractor's License Application at Village Hall. Contractors performing work without obtaining a license will be fined. The Indian Head Park Police Department patrols the Village regularly to ensure that only licensed contractors are doing business in the village.
Residents should verify that the contractors they are hiring are licensed to do business in the Village. Residents concerned about unlicensed contractors in their area are encouraged to contact the non-emergency Police Department at 708-245-4534.

4. What should residents do about a solicitor that comes to the door?

Residents have the right to inquire if a solicitor has the necessary Village permit, and request paperwork from the solicitor. If a solicitor does not have the required permit, the resident may contact the non-emergency Police Department at 708-246-4534. Residents wishing to prevent door-to-door solicitors may obtain free "No Solicitation" decals at the Police Department during business hours.

5. Are there watering restrictions during the summer months?

From May 15 to September 15, watering of lawns using automated or manual sprinklers is prohibited from noon to 6:00 pm. If you have new sod, you may water for 24 hours unrestricted from time of installation. After the first 24 hour period after sod installation the watering restriction goes into effect. There is no restriction on the use of garden hoses.

6. What payments may I make online?

Residents of Indian Head Park may pay water and sewer bills, parking tickets, and ordinance violations online.

7. Is there a drop box for water bill and parking fine payments?

There is a drop box at the north end of the Administration office parking lot. This drop box is for all Village related items such as letters and water payments. Payments to other entities, such as monthly condo assessments, should be submitted directly to the association or entity.

8. Are there garbage restrictions or guidelines?

Garbage and recycling should not be put on the curb before sunset on the day before pickup. If you use cans, make sure that they are covered and remove them from the curb before 7 p.m. on the day of collection. Make sure that all garbage is in a can with a lid or in a heavy duty sealed bag.

9. Does the Village have any burning restrictions?

No person, or company may burn any rubbish, garbage, trash or other organic refuse anywhere in the Village. There is no restriction on outdoor wood fires for recreational or ceremonial purposes.

10. When do I need a Tree Permit?

Any individual wanting to remove a tree on their property must first complete and submit a Tree Permit Application. The Administration Department issues licenses for the removal all trees within the Village.

11. When do I need a Building Permit?

A building permit is required prior to the commencement of any construction, addition, alteration, demolition or interior/exterior remodeling affecting the structural integrity of any building structure.

12. Does the Police Department have a Vacation Watch process for residents?

If you would like the police to perform a vacation watch during your absence, please fill out the Vacation Watch form on the Police Department webpage and bring it to the Police Department no less than seven (7) days before your departure.

13. What company provides garbage collection and recycling services for the residents of Indian Head Park?

SBC Waste Solutions provides refuse an recycling services for all single family homes in the Village as well as the townhomes in Ashbrook, Indian Woods Drive, and Chestnut on the Green. SBC Waste Solutions can be contacted to set up service at 312-522-1115, and they have an informational page specifically for Indian Head Park Residents, https://www.sbcwastesolutions.com/indian-head-park.

14. What newspapers serve the Indian Head Park Area?

The two regional papers are the Chicago Tribune and the Chicago Sun-Times.

The two newspapers that serve the Indian Head Park area are Suburban Life and The Doings. Suburban Life (630-368-1100) publishes on Wednesday and Saturday. The Doings (630-887-0600) publishes on Thursdays.

15. Does the Village require vehicle stickers?

Vehicle stickers are required for all motor vehicles registered or housed in the Village of Indian Head Park. Information on the Village’s vehicle registration and sticker process can be found on the Vehicle Sticker webpage.

16. Does the Village require permits for garage sales and block parties?

The Village currently does not require a permit for garage sales.

Individuals wanting to organize a Block Party must fill out the Block Party Application and submit to Village Hall at least one week prior to the event. Block Party Request

17. Does Indian Head Park have regulations stating the hours when noise from construction work, yard maintenance and other outdoor activities such as yard parties is not acceptable or allowed?

Complaints about loud noise at night or early in the morning should be directed to the non-emergency Police Department at 708-246-4534. Work hours are Monday through Friday 7:00 a.m. to 7:30 p.m., Saturday and Sunday 8:00 a.m. to 5:00 p.m.

18. What are the parking restrictions during snow removal periods?

It is critical that residents not park vehicles on public street any time within a 24 hour time period folllowing an accumulation of two or more inches of snow or when snow removal is in progress.

19. Does the Village have a curfew? If so, what are the curfew hours?

Like other municipalities, Indian Head Park enforces state law with regard to curfew restrictions. Youngsters under the age of 17 are not permitted to be in any pubic area unless accompanied by a parent or legal guardian from the hours of 11 p.m. to 6 a.m. from Sunday through Thursday, and from 12 midnight to 6 a.m., Friday and Saturday.

20. Does the Village have its own library?

The Village has its own small community library located in the Heritage Center at 6250 South Wolf Road. Residents also have the option of purchasing a discount library card through the Village of McCook that allows access to many public libraries in the state of Illinois.

21. Does the Village provide notary services?

The Village has two staff members in the Administrative office that are Notary Public. They will provide notary services free of charge to residents wanting notary service of their own documents.

22. What are the Halloween Trick-or-Treating hours?

Suggested hours for trick-or-treating are from 3 - 7 p.m. in the Village of Indian Head Park.

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Indian Head Park Government

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1. What is the governance structure of the Village?

The Village of Indian Head Park is governed by an elected Board of Trustees consisting of a Village President / Mayor and six trustees.

2. Does Indian Head Park have a government transparency program?

The elected officials and employees of Indian Head Park are committed to government transparency. Key information is provided throughout the website and brought together in one place in the Transparency Portal, also referred to as the Citizen Information Center. Through the portal residents may obtain information on such topics as elected and administrative officials, village meetings, and public financial records, such as staff salaries, budgets, audits, and contracts with various service providers.

3. How can I obtain public records about the Village?

Like all municipalities, the Village of Indian Head Park adheres to the Freedom of Information Policies and Procedures. A request for Village records may be made in person at the Village Administration or Police Department during the business hours of 9:00 a.m. to 4 p.m., Monday through Friday.

4. Is the Village of Indian Head Park a Home Rule Community?

The Village of Indian Head Park is not a Home Rule Community.

5. What is the term of office for the Village President/Mayor and Board of Trustees?

The term of office is four years.

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Key Village Ordinances

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1. What is the Village's Ordinance on fences for residential properties?

Sec. 42-14. Fences.
(a) Fences are prohibited except as provided in this section.
(b) Boundary fences constructed prior to March 31, 1964 shall be deemed a permitted nonconforming use. the permitted nonconforming use will be allowed to continue for a period not to exceed ten years, unless sooner terminated for any reason or voluntarily discontinued for a period of 30 days or more. Such nonconforming uses shall not be increased, enlarged, extended or altered except that the use may be changed to a conforming use.
(c) Fence enclosures which screen refuse containers on commercial properties are permit-
ted, but only as large as necessary to screen in the refuse container.
(d) Fence enclosures required by this chapter are permitted, fences which enclose a recreational area in a planned development, fence enclosures located on municipal property, and swimming pool fences in compliance with this Code are permitted.
(e) Fences are permitted on residential lots located immediately adjacent to (or separated only by a street or public highway right-of-way from) a lot or parcel designated and zoned under a business district designation are permitted if:
(1) The fence is constructed only along and within five feet of the boundary of said lot which is adjacent to (or separated only by a street or public right-of-way from) the lot or parcel designated and zoned under a business district designation.

2. What is the Village's Ordinance on unattached structures, or sheds on properties?

Sec. 42-9. Accessory buildings and uses.
(a) Accessory uses shall be compatible with the principal use and shall not be established prior to the establishment of the principal use and shall not include the keeping, propagation or culture of pigeons, poultry or livestock whether or not for profit. Private, in-ground swimming pools shall be permitted accessory uses in any residence district, provided they conform to the regulations of this chapter and other applicable ordinances of the village.
(b) No accessory building, unless it is structurally a part of the principal building, and, unless it conforms with requirements of accessory buildings for special uses, shall be erected or altered at or within the required area for front, side or rear yard of the lot as set forth in the district.
(c) No accessory building shall have more than one story, nor exceed 17 feet in height, unless otherwise permitted as accessory to authorized special uses.
(Code 1998, § 17.12.070; Ord. No. 2015-3, § 4, 3-12-2015)

Sec. 42-10. Special uses.
(a) To provide for the location of certain uses hereinafter specified, which are deemed desirable for the public welfare within a given district, but which might have an adverse effect upon nearby properties or upon the character and future development of the district in which they are located, a classification of special use is established.
(b) Where a use exists on the effective date of the ordinance from which this chapter is derived and it is classified as a special use by said ordinance, it shall be considered to be a lawful special use. additions or alterations to existing buildings or land improvements for expansion of lawful special uses may be made within the area of the lot included in the ownership existing at the time of adoption of said ordinance, and they shall be subject to yard, floor area ratio and building height requirements set forth in this chapter for permitted uses in the districts in which
they are located.
(c) If the special use ceases for a period of more than one year, the special use permit shall be void and the special use cannot again be started. A special use permit may authorize one or more special uses, in accordance with the terms of the special permit.
(d) On each lot in R-1 residential zoning districts, at most only one unattached structure can be erected in addition to the principal building; such unattached structure shall be regarded as an accessory use and will be permitted under provisions of "special uses" as regulated by this chapter, as amended, and by additional requirements specified in village building and property maintenance regulations.
(Code 1998, § 17.12.080; Ord. No. 2015-3, § 4, 3-12-2015)

3. What is the Village's Ordinance on Annual Vehicle Stickers?

The Annual Village Vehicle Stickers go on sale every year on May 1st. It is required that every resident or person that houses their vehicle in Indian Head Park, purchase a vehicle sticker. July 1st, vehicle stickers double in price. The fee of vehicle stickers are dependent on which category your vehicle falls into. To view the complete Vehicle Sticker Fee Schedule, and the Vehicle Sticker Ordinance 36-180, please visit the Vehicle Sticker Page.

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Public Records & F.O.I.A. Requests

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1. What is the Freedom of Information Act (FOIA)?

The Illinois Freedom of Information Act, 5 ILCS 140, addresses the public's right to access public records that are created, compiled, or kept by government bodies. The Village of Indian Head Park must provide public records unless there is an exemption in the Act that protects those records from disclosure. The Act doesn't require the Village to create any public records it doesn't already have.

2. What kind of information is considered a public record and can be requested through a Freedom of Information (FOIA) request?

The Village of Indian Head Park is a public body and with certain exceptions, most of our information is available for disclosure. If you don't see something you are looking for about the Village on our website, please contact the Village Administrator, John Durocher.

3. Why would a FOIA request be considered "unduly burdensome"?

A request would be considered unduly burdensome if the production of documents outweighs the public interest in the information. The Village of Indian Head Park must give the requester the opportunity to narrow the scope of the request to a manageable size.

4. What is considered a voluminous FOIA request?

A voluminous request is one that includes more than five (5) individual requests for more than five (5) different categories of records or a combination of individual requests that total requests for more than five (5) different categories of records in a period of twenty (20) business days. A voluminous request can also be a request which requires the compilation of more than 500 letter or legal-sized pages of public records unless a single requested record (one report, form or letter) exceeds 500 pages.

5. What kinds of fees, if any, are associated with a FOIA request?

The Village of Indian Head Park charges the following fees to individuals who are not voluminous requestors nor requesting the information for commercial purposes.

For black and white, letter and/or legal-sized copies, the first 50 pages are free and each additional page is 15 cents. For color copies, abnormal-sized copies, copies made by a 3rd party and electronic copies copied to electronic media (disc, USB flash drive, or other media), the Village can charge the actual cost of copying.

6. How many days will it take the Village to respond to my FOIA request?

The Village of Indian Head Park has five (5) business days (not including weekends and holidays) from the day after it receives the request to respond. That deadline may be extended for an additional five (5) business from the date of the original due date if:
- The requested documents are stored off-site
- A substantial number of documents are required to fulfill the request
- The request requires an extensive search of documents
- The requested documents have not been located and require additional effort to find
- The requested documents need to be reviewed by staff to determine whether all or part of individual documents are exempt and may not be disclosed

If additional time is needed, the Village of Indian Head Park must notify the requester in writing within 5 business days after the receipt of the request detailing the reasons for the extension and when the documents will be produced.

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Utility Billing for Water & Sewer

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1. What is the Utility Bill?

Utility Billing only pertains to residents receiving their water from the Village of Indian Head Park. Some residents receive their water from the La Grange Highlands Sanitary District.

The utility bill reflects the cost of maintaining our underground sewer line, and our water maintenance system. It also includes the cost to purchase water from the Village’s water supplier, the City of Countryside.

Utility bills for water and sewer services are processed through the Village of Indian Head Park Administration Department, located at the Village Hall.

2. When do the bills come out and when are they due?

Residential water bills are billed out bi-monthly by the Utility Billing staff at the end of every 2nd Month - January 1st, March 1st, May 1st, July 1st, September 1st, and November 1st.

Payment is due on or before the due date by 5 p.m. Any payments received after 5 p.m. on the due date are considered late (this includes payments dropped in the drop box after 5 p.m.)

3. Where does Indian Head Park source our water?

Indian Head Park buys its water from the City of Countryside, which is sourced from Lake Michigan & the City of Chicago.

4. Whom do I contact for a Water / Sewer Emgergency?

In case of a water or sewer emergency, call 911. If it is a non-emergency please call our Public Works Department at 708-246-1233 extension 1 during business hours, and during non-business hours, please call the non-emergency Police Department at 708-246-3161.

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Vehicle Stickers

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1. Do I need a vehicle sticker?

- Anyone who lives in the Village or houses a vehicle (or motorcycle) in the Village is required to purchase a vehicle sticker.
- If your vehicle is registered with the State of Illinois, leased, or is a company car, you are required to purchase a vehicle sticker.
- If you just moved to the Village, you have 30 days to purchase your vehicle sticker.

2. Why do I need a vehicle sticker?

The vehicle registration process is an important part of keeping our community safe. Vehicles are checked nightly to make sure no unwanted vehicles are in your neighborhood.

The Police Department uses the Vehicle Sticker system to contact homeowners when garage doors have been left open, to conduct wellbeing checks, etc.

Vehicle stickers do not grant permission to park overnight on Village streets. If you need to park on the street overnight please call the Indian Head Park Police Department Non-Emergency 708-246-4534. Parking tickets will be issued to any cars parked on the street overnight.

3. How do I purchase a Vehicle Sticker?

Vehicle stickers are available at the Village Hall, located at 201 Acacia Dr. Indian Head Park, IL 60525.

Existing Vehicles: If you have previously purchased a sticker for your vehicle, you have several options for obtaining your vehicle sticker. The renewal card and payment may be mailed in, dropped into the Drop Box or brought in person to the Village Hall. The renewal card is required to purchase your sticker. If you did not receive the renewal card you may come into the Village Administration Office and complete a blank application or you may print off and complete the Indian Head Park Vehicle Registration Form.

New Vehicles: To purchase a sticker for a vehicle that has never not been registered with Indian Head Park, you must bring your vehicle registration, VIN number, & plate information into the Village Hall. Once your vehicle is entered in our Vehicle Sticker system, you do not need to bring in your registration each year. You will receive a renewal notice in the mail instead.

Replacement Sticker: If you purchased a sticker this fiscal year and later in the year purchase a different vehicle, please come in and purchase a replacement sticker for $10 and bring the new car information.

4. What do I do if I lost my renewal postcard or didn't receive it in the mail?

Please come into the Village Hall during the hours of 9:00 a.m. until 4:00 p.m. and we will assist you. We can lookup your name and address if you have previously purchased a sticker for the vehicle you are renewing.

5. How much do they cost on or before June 30?

- Passenger Car or SUV – $65  Replacement Sticker – $10

6. How much do they cost on or after July 1st?

Replacement Stickers remain the same cost throughout the year - $10 After July 1st the cost of vehicle stickers double.  

7. May I transfer my vehicle sticker I already purchased from another town?

Vehicle stickers are non-transferable. 

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Water Meter Replacement

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1. What is AMR?

AMR stands for Automated Meter Reading. The Village of Palatine is replacing existing water meters with new meters that utilize AMR technology to remotely read customer meters and relay the data to the Villages’ Billing Office, providing timely and reliable reading without having to gain access to your property.

2. Why is my water meter being replaced?

Water meters must be replaced every 15 to 20 years. The Village is investing in its infrastructure and upgrading technology to an Automated Meter Reading system that will provide enhanced customer service, including quicker detection of water leaks in the home, and other benefits.

3. How does Automated Meter Reading (AMR) Work?

A small box, called a Meter Interface Unit (MIU), or transmitter, is installed on the exterior of your house or business near your water meter. It is connected to your new water meter inside your home, and transmits a radio signal to a data collector.


Your meter reading is then transmitted to the Village instantaneously and daily. Each meter has a unique identification number that ensures only your reading is assigned to your account. This system reduces the need for manual meter readings, catches any leaks sooner, and is far more accurate.

4. What is involved with a typical installation?

The Village has hired Siemens to install your new water meter. Siemens will schedule an appointment with you at a convenient time for you.


Siemens personnel will need access to meters in basements, utility rooms, behind locked fences, garages, etc. An adult (minimum of 18 years old) must be present while we work inside the premises. Please make sure that there are no obstructions around your meter that may hamper access to the meter. Under normal circumstances, the installation will take approximately 30 minutes. Momentary water service interruptions will occur to change out the meter. Siemens employees will provide proper identification when installing your meter.

5. Will my water bill increase?

Your water rate will not change as part of this project. You will be billed for the actual water used, so your bill could increase if your previous meter was under reporting your actual usage. At the same time your bill could decrease if your existing meter is sending out readings in excess of your usage. The new metering system ensures fairness and equality for all customers by measuring and billing residents and businesses accurately.

6. How much will the system cost me?

There is no charge for the installation. Automated Meter Reading (AMR) is designed to help control costs by increasing meter reading accuracy and efficiency.

7. Does Automated Meter Reading (AMR) have any other benefits?

Yes. AMR improves accuracy. It will detect possible leaks faster and may allow us to notify you of problems before they become serious, and costly. It also eliminates the need for manually reading meters, except for periodical maintenance or replacement of system components, when needed. This allows the Village to be more efficient and save money by preventing recording errors, and minimizing wear and tear on Village vehicles.

8. Will the transmitter radio frequency interfere with my television or phones?

No, the radio transmission operates in compliance with FCC regulations to avoid interference with other electronic devices.

9. Will my information be secure?

Yes, only meter consumption data and meter numbers are transmitted. Personal customer information is not loaded into the transmitter and therefore will not be transmitted.

10. How do I know that my reading is accurate?

Each radio frequency device has a unique identification number, which is transmitted along with the meter reading. The unique number is compared to your account record to ensure a match. This reading is deemed more accurate than visually reading the meter.

11. What if I have questions or concerns?

If you have questions about the project or your water service, contact the Public Works Department at 708-246-3154. Siemens will be contacting you to schedule an appointment to replace your meter. If you have questions about installation or scheduling, you can contact Siemens directly at 855-620-7993.