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Chief of Police:

Robert Cervenka

rcervenka@indianheadpark-il.gov

Police Department

201 Acacia Drive

Indian Head Park, IL 60525

 

Emergency DIAL 911

Non-emergency:

(708)246-4534

Dispatch:

(708)246-3161

 

Police Department Links

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Police Department

Now hiring Part-Time Police Officers

The Indian Head Park Police Department is hiring Part-Time, certified Police Officers. Qualifications required are advertised on the Blue Line (click here). The application can be downloaded here or obtained in person at the Village Hall. The form is fillable.

Village of Indian Head Park Police Department

The Indian Head Park Police Department is responsible for the 24 hour-a-day, 7 day-a-week protection of residents, businesses, and guests of the Village. Our department consists of a Chief of Police, one Sergeant, four full-time Patrol Officers, eleven part-time Patrol Officers, one full-time and one part-time Records Clerk.

The police station is manned during the business hours of 7:00 a.m. – 3 p.m. Monday – Friday. During non-business hours, a phone located in the Police Department vestibule will connect you to Dispatch for police assistance.

The Police Department provides public safety services to protect life and property, with resources concentrating on patrol, investigations, evidence procurement, training, traffic enforcement, community relations and crime prevention activities. 

Fingerprinting of residents is available at no cost at the Police Department during business hours. You may call the non-emergency number to arrange a time for fingerprinting.

Code RED

codredlogocode red

CODE RED - Emergency Notification System
If this is a real emergency, please pickup a phone and dial 911 now!

What is CodeRED?

The CodeRED Emergency Notification System is a fast communication service allowing the Village of Indian Head Park to notify citizens of an emergency situation. It enables the Village to provide mass notification quickly and easily. CodeRED is only part of the notification process. Other tools include this website and media outlets, such as local television and radio stations.

Examples of times when the CodeRED system could be utilized include bomb threats, utility outages, drinking water contamination, water main breaks, evacuation notices and routes, fires or floods, hostage situations, and missing persons.  The system may also be used to notify citizens of non-emergency situations as necessary and appropriate.

To receive CodeRED calls, you will need to register. The service is free.

1. Please click here for the link to Code Red.

2. Once at the Code Red website, complete 'Contact Information''

3. Under 'Contact Information' everyone should first enter their land line phone number. This will ensure that this number is registered. When entering the land line number, do not check any boxes below the number. If you have no land line phone number then begin with your mobile phone number.

4. After 'Contact Information', complete the 'Alert Types' you would like to receive.

The CodeRED system will record messages to voicemail and answering machines. When there is no answer at a telephone number, CodeRED will attempt to deliver messages three times before deleting the number from the queue.

If you have caller ID installed on your phone, the CodeRED call may display as an "unknown caller;" however, the number will be (999) 911-9999. Please make a note of this, and do not disregard calls from this number!

Upon receiving a CodeRED alert do not call 9-1-1 unless instructed to do so. You will only tie up emergency lines.

911 Dispatch Services - Southwest Central Dispatch

All calls to 911 in Indian Head Park are answered by professional dispatchers who are managed and administered by Southwest Central Dispatch.  Since 2004, Southwest Central has provided telecommunications and dispatch services for the Village of Indian Head and 15 other suburban fire and police agencies.  When you call 911 you will be asked the type of emergency by the Dispatcher. In the case of police emergency, the call is transferred to the Indian Head Park Police Department for dispatching. For fire or ambulance needs, the call is transferred to Pleasantview Fire Department for dispatching.  

Indian Head Park has contracted with the dispatch consortium through an Intergovernmental agreement.  Click here for the current Dispatch Agreement with Southwest Central Dispatch and their Annual Report:  

For additional information about Southwest Central Dispatch, please visit their website at http://www.southwestcentral911.org

 

Here is a notice asking the public for its input regarding Commission of Law Enforcement Accrediation renewal. Please click here

Important Note about 9-1-1 Services

Whenever possible, use your landline to place 9-1-1 calls.  This is the most expedient way to get emergency services, and every second counts!

Did you Know?

When you use your cell phone to dial 9-1-1, the dispatch system may not send your call to your local dispatch center and your call may be transferred. The dispatch system is also not able to determine your exact location and cell phone number, which can cause significant delays in obtaining emergency services. If you have an option, use a landline from your residence or location.

Landline versus Wireless 9-1-1 Calls

Landline 9-1-1
When 9-1-1 is dialed from a landline phone at a home or business, the caller’s location and phone number are automatically sent to that location’s Public Safety Answering Point (PSAP). This allows the 9-1-1 call taker to dispatch police, fire or EMS to the caller’s location, even if the caller cannot communicate with the 9-1-1 call taker.

Wireless 9-1-1
A wireless 9-1-1 call is processed differently than a landline 9-1-1 call.  When a wireless 9-1-1 call is made from a cell phone, that call is transmitted to the nearest cell tower. The cell tower then sends that call via landline to the PSAP that is designated to receive 9-1-1 calls from that area.

The wireless 9-1-1 caller must be aware that the PSAP that answers the call may not be the PSAP that services the area that the wireless caller is calling from. Knowing the location where emergency services is needed is vital to getting the appropriate Police, Fire or Emergency Medical Services (EMS) units to respond. Issues arise when the nearest cell tower is in a different police, fire or EMS jurisdiction or different county than the one that the wireless 9-1-1 caller is calling from. This 9-1-1 call will be transferred to the correct PSAP. This could be a life-threatening issue due to the lost response time if the caller is unable to communicate where the emergency is.

Helpful Hints

  • Know and provide your cell phone number to the 9-1-1 call taker.

  • Provide an accurate address when making a wireless 9-1-1 call.

  • Give an exact street number and street name, if possible, or the closest intersections.

  • Provide a business name or landmark if the address is not known.

  • It is important to remain calm while on the phone so the 9-1-1 call taker can understand you.

  • Do not become irritated if your call is transferred to another PSAP and you are requested to repeat information you may have already provided to the previous 9-1-1 call taker.  When you use your cell phone for 9-1-1 emergencies you are likely to experience delays.

  • Do not hang up until your call is answered and the information you have is correctly relayed to the 9-1-1 call taker.

Please refer to the following link for 9-1-1 information: http://www.il911info.org/

Please click here for key tips for using the 9-1-1 service: http://www.il911info.org/index.aspx?NID=96

Please click here for printable 9-1-1 Brochures for Children, Seniors and Wireless callers:http://www.il911info.org/index.aspx?NID=106

Police Activity, Crime and Safety Notices

Please click here to access the monthly Police Incident Reports by Southwest Central Dispatch and helpful Crime Notices.

 

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Requesting Police Accident Reports and Other Public Records

The Police Department is responsible for processing, maintaining, and storing all files, records, and documents relating to the daily operations of the department. Request for copies of reports may be made in person; Monday through Friday, 8:30 a.m. to 5:00 p.m. at the Police Department.

Accident Reports may be obtained in person from the Police Department during normal office hours.  There is a $5 fee for each report.

Please click here for the Police Department specific Freedom of Information Act request form.

Community Awareness & Neighborhood Watch Meetings

Community Awareness meetings are held by the Indian Head Park Police Department in the Board Room of the Village Hall, 201 Acacia Drive. Please check back for information on the next Neighborhood Watch meeting.

The purpose of the Indian Head Park Neighborhood Watch Program is to create a partnership between residents and members of the Police Department to effectively reduce crime and make Indian Head Park a better and safer place to live.  Neighborhood Watch is not a vigilante group of residents roaming the Village streets to combat crime.  Neighborhood Watch is neighborhood awareness.  It is knowing and being aware of what is occurring within your neighborhood.

Why Neighborhood Watch?
Citizens and their property should be safe and secure.  However, citizens also have a responsibility to take an active role in preventing crime.  Neighborhood Watch emphasizes that role in helping residents work together.  It is a citizen involvement program designed to foster proactive strategies to reduce crime in neighborhoods.  Many of the crimes that occur in Indian Head Park are crimes of opportunity. Our goal is to remove the opportunity for crimes. 

What Can I Do?
As a resident of Indian Head Park, it is important that you are aware of your surroundings.  Simple actions that can be taken are:

The Police cannot be everywhere, and we need the citizens' help by being alert to suspicious activity.  Knowing your neighbors and calling the Police in suspicious circumstances helps keep criminals out of your neighborhood. 

Working together as a team will greatly reduce crime and make our community safer! 

Please click here for the Indian Head Park Neighborhood Watch map.

Watch for Suspicious Activity

Residents should alert the Police of suspicious vehicles and persons in their neighborhood. Crimes can be solved or even prevented if residents call when they observe suspicious activity. Often times residents do not call because they believe they are bothering the police with a non-emergency. Remember that the police are here to protect residents, homes, and businesses. Following up on suspicious situations is important for protecting our community.

Make your house uninviting to criminals by keeping doors locked, exterior lights illuminated and security systems activated. Do not leave car keys or valuables in your vehicle and be sure to lock your car doors.

Please contact the Police Department non-emergency telephone number at (708) 246-4534 to speak with an officer if you are in need of suggestions to make your home more secure.

Code Enforcement

The Police Department is the primary Village entity responsible for enforcement of gross Village exterior code violations.  However, their activity is a reactive function, meaning that residents must first call the Village regarding perceived code violations in order for our police to be able to inspect and take appropriate action.  

Examples of items to be called in for Village action include: burning of wood, leaves, or refuse in backyards; debris/junk, such as old vehicle parts, furniture, and uncut grass/weeds left on the property; clear building defects, such as damaged, hanging gutters or damaged garage doors; garbage bags or debris thrown into the street on refuse pick-up days, commercial vehicles parked on driveways or vehicles parked on the street overnight, etc.

Only by residents paying attention and calling the Village can such conditions affecting our quality of life be rectified. It is every residents’ responsibility to be observant and call when clear violations are observed.

To report potential code violations, contact the Indian Head Park Police Department at 708 246-4534

Enforcement of Contractor Licenses

The Village of Indian Head Park issues Contractor Licenses to ensure that only licensed and insured contractors operate in the village.

Any individual or company that wishes to do business within the village must first complete and submit a Contractor's License application. Click here for the application.

Contractors performing work without obtaining a license will be fined. The Indian Head Park Police Department patrols the village regularly to ensure that only licensed contractors are doing business in the village. Residents are encouraged to verify that the contractors they are hiring are licensed to do business in the village. Residents concerned about unlicensed contractors in their area are encouraged to contact the non-emergency Police Department at 708-245-4534.

Curfew

By state law, it is unlawful for a person less than 17 years of age to be present at or upon any public assembly, building, place, street, or highway at the following times unless accompanied by a parent, legal guardian, or other responsible adult approved by a parent or legal guardian or unless engaged in a business or occupation which the laws of this State authorize a person less than 17 years of age to perform:

  • Sunday-Thursday 11:00 pm to 6 am
  • Friday and Saturday 12 Midnight to 6 am
  • Drivers under 17 years of age should remember that their driver's licenses are not valid after curfew.

    Overnight Parking

    Parking is prohibited on all Village streets between 2:00 am and 6:00 am

    Overnight Parking requests can be made by completing the form below and bringing it to the Police Department or by contacting Dispatch at 708-246-3161.

    Click here for the Village of Indian Head Park Overnight Parking Request Form.

    Vacation Watch

    When planning your vacation, don’t forget to protect your home while you are away. 

    Residents may request a Vacation Watch before leaving home for an extended period of time. By registering your home with the Indian Head Park Police Department, officers may provide extra patrols of your residence while you are away. Notifying us also provides us with a way to contact you if we receive a call about a problem at your home.

    If you are going on vacation and would like the police to perform a vacation watch during your absence, please fill out the form below and bring it to the Police Department no less than seven (7) days before your departure.

    Click here for the Village of Indian Head Park Vacation Watch Request Form.

    Vacation Safety Tips

    Your vacation should be a pleasant experience for you and your family.  Take a few simple steps to reduce the possibility of becoming a victim of a burglary or other criminal acts against your home. The time spent preparing your home for vacation could save you money later. Before you leave for your trip:

    Solicitors

    Any individual or company that wishes to solicit business door-to-door must first complete and submit a Solicitation Permit Application available here and the Waiver for Solicitation Permit available here. The permitted hours for solicitation per the Municipal Code is 9:00 a.m. to 9:00 p.m. Monday through Saturday. Residents have the right to inquire if a solicitor has the necessary village permit. If a solicitor does not have the required permit, the resident may contact the non-emergency Police Department at 708-246-4534. Residents wishing to prevent door-to-door solicitors may obtain free "No Solicitation" decals at the Police Department during business hours.

    Village Trick-or-Treat Hours

    Suggested trick or treat hours are from 3pm to 6pm.

    Helpful Links and Phone Numbers

    Please be aware that all links on this page will take you outside the Village's website, Please see our disclaimer for further information.

    Illinois State Police Sex Offender Information

    Consumer Affairs Identity Theft resources

    McGruff teaches kids how to be safe!

    Insure Child Safety

    Neighborhood Safety for Kids

    Cook County Sheriff

    Illinois State Police

    FBI

    Department of Homeland Security

    Child Abuse/Neglect Hotline 800-311-3435
    Cook County Sheriff (non-emergency) 708-865-4700
    Chemical/Biological Helpline 800-368-6498 or 615-399-9908
    Domestic Violence Hotline 800-799-7233
    Federal Bureau of Investigations 312-431-1333
    Hazardous Material Spills 800-424-8802
    Hinsdale Humane Society 630-323-6124
    Poison Control Center 800-222-1222
    Runaways National Switchboard 800-942-5969